Airport Assistance Services

We move you through security and passport control quickly, especially useful as Oslo continues its ongoing terminal expansion work.

Your greeter meets you right at arrivals or check-in and guides you through the terminal's domestic and international areas near Gates A and E.

We arrange entry into the OSL Lounge (International Departures) or OSL Lounge Innland (domestic, Terminal A), even without matching SAS status.

For a fully private experience, we coordinate dedicated escort through check-in, security, and boarding.

Our team arranges wheelchair support and any assistance you need through the terminal well in advance.

We handle your bags from check-in to gate, or claim to your ride, throughout the terminal.

• The OSL Lounge (International Departures) is open 5:15 AM–8:30 PM, located airside above duty-free near Gates E2/8 — walk-in access runs around NOK 445.
• The OSL Lounge Innland for domestic travel keeps shorter hours (7:00 AM–8:00 PM weekdays, reduced on weekends) — check timing if you're flying early or late.
• The SAS Gold Lounge is reserved for Star Alliance or EuroBonus Gold cardholders, with a hot and cold buffet, business centre, and private phone room.
• Free Wi-Fi covers the whole terminal, so a local SIM isn't necessary for a short layover.
• Europe's largest duty-free shop, at 16,500 square feet, is in the departures area — worth browsing even if you're not planning to buy anything.
• The airport is currently expanding, with a new pier and 11 additional air bridges underway — expect some signage changes as construction progresses.
• If you're staying near the airport, the Radisson Blu Airport Hotel connects via a direct walking passage — genuinely useful during Norway's colder months.
• Nordea bank and several bureaux de change operate in both Arrivals and Departures if you need currency on the way through.
• Recommended minimum layover: around 1.5–2 hours given the airport's manageable size.
• The terminal features art exhibitions, a cinema, and a library if you have downtime and want something other than shopping to fill it.